Company: Paragraph Freedom Square, a Luxury Collection Hotel, Tbilisi

Location: Tbilisi

Job type: Full-time

Position: Bellman

 

Paragraph Freedom Square, a Luxury Collection Hotel is the market leader in the country and aside from the stunning design elements and extraordinary interior of the hotel, every hotel associate plays a vital role to ensure that guests experience an indigenous, rare and captivating stay in line with the core values of the Luxury Collection brand

Role Summary

Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay. Conducting the Bell service activities such as luggage service upon guest’s arrival and departure, luggage storage, message service, parcel and mail hand-over, information service and other related tasks. Being responsible for the cleanliness of the counter and the surrounding environment. Assisting to arrange the transportation for guest in the absence of Head Bellman.

 

Role Main Responsibilities

• Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
• Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
• Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
• Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction
• Perform other reasonable job duties as requested by Supervisors.

 

Required Skills/Abilities:

• Excellent verbal and written communication skills in English, Georgian and ideally another international language.
• Can multi-task, is team oriented and work diligently to resolve issues when they arise
• Excellent organizational skills and attention to detail.
• Excellent Interpersonal skills.

 

Education and Experience:

• Experience in the respective field.
• Experience of working in International Environment.
• Experience of working in Luxury Tier Hotels is a definite plus.

 

If you are interested please send us your CV.

 

Note: Marriott International is an equal opportunity employer. We are committed to hiring a diverse workforce and a sustainable, inclusive culture that puts employees first.

 

Only short-listed candidates will be contacted.