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Vacancy description

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ROOMS is an internationally renowned Georgian brand in the hospitality industry, known worldwide for its innovative and design-oriented portfolio tailored to different segments of travelers. ROOMS brand combines contemporary and traditional Georgian aesthetics, constantly evolving to offer its guests exceptional, personalized service and environment.

ROOMS KAZBEGI announces a vacancy for the position of Pool Receptionist

Key Responsibilities:

Greet and serve all guests of the wellness center with a smile and a friendly manner, answer phone calls and maintain cleanliness both in the pool area and in the reception area of the wellness center;
Enter all necessary data into the program;
Have comprehensive information about all the services offered by the wellness center and, if necessary, consult the center's guests to improve sales;
Carry out cash transactions politely and attentively, as well as check credit card transactions. (Cash must be received based on the cash register receipt. It is not allowed to receive the amount without a receipt);
Try to resolve and defuse any problems of the guests of the wellness center in a calm and balanced manner;
Do not ignore the dissatisfaction expressed by the guest and provide information on all important issues to the department supervisor for timely response;
Be patient, positive and communicative;
Take care of the inventory and equipment in the wellness center;
Always have all the necessary inventory and documentation for work in the reception;
Control the issuance and return of keys to the gym and changing room and describe the keys at the end of each day;
Be responsible for keeping and issuing all the keys to the doors in the wellness center;
Constantly communicate with other employees of the wellness center and enter all the news and important information in the workbook;
Be flexible in doing several things at the same time;
Perform other tasks related to this position as needed.
Carry out the massage booking procedure in accordance with the standards.

Required skills:

Excellent knowledge of Georgian and English;
Good communication skills;
Sense of responsibility;
Ability to work in a team;
Detail orientation.

We offer:

An environment where you can work with professionals and constantly develop;
Accommodation;
Insurance;
Food;
Special prices for employees at the company's facilities;
Diverse, inclusive and safe working environment.

Interested candidates are requested to send their CVs by November 20.

The company shares the UN ideals of human rights, labor rights, and anti-corruption or environmental responsibility. We condemn any form of discrimination, both in the announcement of a vacancy and in the selection stage, as well as within the framework of labor relations.

By submitting data to the specified vacancy, you confirm that you agree that "Achara Group" will collect, process and store the submitted information (CV) in accordance with international data protection standards and the current legislation of Georgia for a period of 3 (three) years, for the purpose of carrying out the procedures necessary for your employment.

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Vacancy description