We are happy that you are interested in our vacancy!
About us:
CityCom is the first Georgian digital neighborhood space, which has been taking care of the neighborhood's convenience and transparency since 2017. It is a kind of "digital neighborhood", where it is possible to keep an eye on your neighborhood's income and expenses, hire providers of the desired services, make automatic transfers and unite neighbors in one space.
At CityCom, our main neighborhood - the CityCom team - is always a priority! In addition to professional development, you will find a friendly environment, interesting activities during non-working hours and a lot of fun!
About the position:
We are looking for a proactive, motivated, organized and detail-oriented team member who will be focused on corporate customer support and problem solving, product offerings and sales process management.
Main responsibilities:
- Effective management of the customer portfolio and building long-term, trust-based partner relationships;
- Administrative support to the customer and full provision of requested information;
- Working on resolving the customer's problematic issues and taking care of their retention;
- Conducting presentations (onboarding) for new customers, providing instructions and meetings if necessary.
- Offering/selling additional services (upsell) to existing customers in the portfolio;
Qualifications:
- Experience in face-to-face, telephone and written communication with the customer;
- Experience in working in an internal program and reflecting changes;
- Sales experience
What we offer you:
- Working hours: 10:00-19:00, rest on Saturday and Sunday
- Compensation: fixed salary 1500 GEL + monthly bonus system
- Opportunities for professional growth and career development
Location: Tbilisi, 23 Giorgi Danelia (Nafetvrys Asakhvevi)
Employment form: Full-time
Please be informed that by submitting your personal data to CityCom, you authorize us to process the information provided by you, share it with third party(ies) and store it for the period prescribed by law. Data processing serves only the purpose of determining the compliance of your candidacy with the vacancy announced by us