The company "Let`s Go" announces a vacancy - Dispatcher / Operations Manager If you have experience working as a taxi dispatcher, operations manager of a travel company, operator of a transport company center, account manager or in a similar field and are ready to work in a young friendly team, we are looking for you.
Our company has been operating in the tourism and transport sector for over 8 years. In particular, we provide transportation services to our international partners. Our partners are: Booking.com, Talixo, Kiwitaxi, Iway, cartraveler, viator, etc.
Job Responsibilities:
Responding to emails during working hours, registering orders in the system, controlling the execution of orders;
Correct and meaningful communication with clients on the company's order emails, incoming messengers on social networks;
Answering incoming calls from the company's orders and / or the company's hotline - making outgoing calls.
Requirements:
English language proficiency;
Knowledge of Russian (considered an advantage);
Computer user level proficiency
Responsibilities:
Control of existing orders and registration in the system;
Communication with drivers and ;
Control of orders received by drivers;
Feedback with customers through digital and telephone channels;
Personal qualities :
Disciplined and punctual;
Ability to think logically and analytically;
Ability to work in a team and individually;
Ability to work in stressful situations;
Ability to conduct effective negotiations.
Სorking hours and remuneration:
15 working days per month, including a 12-hour schedule in the day shift;
10 working days per month in the night shift (⅓ every third night shift), 12-hour schedule;
The probationary period is paid.
Სorking location: Tbilisi International Airport
Interested parties are requested to fill out the form: https://forms.gle/SqRWsVaDaykjFPdr5 or send us your resume: hr@letsgo.ge