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Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi`s heart - Freedom Square.

We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.

Department: Front Office
Reports to: Front Office and Administration Head

Main responsibilities:

Welcoming guests and checking their details against their bookings
Allocating rooms and issues appropriate keys
Answering phones from prospective customers and guests, taking messages and delivering them
Responding to requests for help and information
Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
Handling incoming guest room reservations
Ensuring all guests establishing credit upon check-in
Handling difficult situations effectively
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments and returning deposits
Demonstrating teamwork by co-operating and assisting colleagues as needed

Knowledge, skills, abilities:

Fluent Georgian, English, Russian
Organized, punctual, self-motivated
Team spirit
Positive attitude and attentive to details
Working experience in similar position will be considered as a plus

We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.

The interested applicants should send their CV

Front Office Receptionist

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