Customer Support Specialist

Who are we?

At EPISODE Hotels we are building a revolution in hospitality which combines design and technology. Our guests will be able to perform almost all the operations with the help of technological solutions that are gradually being implemented at EPISODE. We see technological innovations as a solution for upscaled convenience and comfort and are looking for people who will be able to genuinely share our vision.

Who are you?

You are a great communicator with a shining personality. You don’t like putting things into boxes and are ready take down all the standards while doing the best job you can. You feel great about making others smile, have a positive attitude. You are tech savvy and a professional multitasker. You are detail oriented and quality is a priority in everything you do.

No prior experience in hospitality industry is needed.

Customer Support Specialist responsibilities include:

•  Responding to customer queries in a timely and accurate way, via phone, email or chat
•  Identifying customer needs and helping customers use specific features
•  Analyzing and reporting product malfunctions

All the Customer Support Specialists will be specifically trained by professionals prior to the start of their career at EPISODE.

Interested candidates should send their resumes