Upgaming

Vacancy description

ქარ Eng

Description

UPGAMING is a reliable software provider company consisting of versatile, high-quality and bold features fully adapted to any casinos for their professional functioning. It also ensures its growing and further success. The company is distinguished by high social responsibility and special care for employees. We believe that a happy employee is the guarantee of a successful business, therefore, taking care of the personal and professional growth of the team is our daily activity. UPGAMING invites you to join your team.

Responsibilities:

High-quality customer service;
Responding to incidents reported by users;
Identifying problems and providing the resolution with your own skills or escalating them to the relevant person;
Preparation of reports;
Managing/monitoring existing customer accounts;
Preparation of reports for the relevant supervisor;
Perform tasks of the supervisor within the scope of competence.

Requirements:

Ability to speak and write in English;
Effective Writing Communication skills in English;
Ability to negotiate;
Work experience is not required, but welcome;
Knowledge of Russian or French language is a plus.

We Offer:

Net salary of GEL 800 (salary raise to GEL 1000 Net after completion of 6 months` probation);
Ability for personal and professional growth;
Soft and hard skills training;
Comfortable working environment with friendly, supportive, and motivating staff to help you to succeed;
Corporate parties, fun days, and trips;
Food Benefit - Lunchoba;
Health insurance;
Opportunities for self-realization;
Results-oriented bonus pay;
Free English classes.

Working Conditions:

This work consists of two consecutive working days in two types of shifts: day and night shifts. The next three days are non-working

Workplace: Georgia, Tbilisi

Сustomer Service Manager

Details

Vacancy description