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Vacancy description

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Rooms Hotel, operating the following properties: ROOMS KAZBEGI, ROOMS TBILISI, ROOMS KOKHTA, ROOMS BATUMI, HOLIDAY INN TBILISI announces a vacancy for the position of Front Office Agent at HOLIDAY INN TBILISI.

Main Responsibilities:

Review the guest list and their requests each morning;
Check the information left in the system at the beginning of each shift;
Arrange the housekeeping room status list;
Greet the guests warmly.
Perform the check-in procedure, following all the rules;
Enter the guest information and additional information in the system;
Guarantee the confidentiality of the guest information;
Ensure that the guests close their accounts on time;
Produce the departure list to ensure that no guest leaves the hotel without settling their account;
In case of receiving a complaint from the guest, find the ways to solve it and check the status of the problem-solving in the shortest possible time;
Provide the guests with the information about the city sights;
Ensure the arrival and departure of the guests, in and out of the hotel.

Required Skills:

Perfect knowledge of Georgian and English languages;
Good communication skills;
Sense of responsibility;
Ability to work in a team;
Detail-oriented.

Additional Benefits:

Professional development;
Competitive compensation;
Transportation during night hours;
Insurance;
Meals;
Special rates for employees.

Interested candidates are requested to send their CVs by September 1st.

By submitting your data for the above vacancy, you confirm that you agree that Rooms Hotels Labi collects, processes and stores the submitted information (CV) in accordance with the international data protection standards and the effective legislation of Georgia for a period of 3 (three) years, for the purpose of conducting the procedures necessary for your employment.

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Vacancy description