"Sushi Room"-ი announces a vacancy for the position of Service Manager.

Responsibilities:

• Sets customer service standards;
• Observes HACCP regulations where applicable;
• Conducts and delivers training to staff;
• Monitors the service process and is responsible for delivering excellent service; 
• Interacts with dissatisfied customers and ensures customer satisfaction;
• Ensures that quality and well-presented dishes reach the customer;
• Ensures the smooth operation of the restaurant within their area of responsibility;
• Responsible for inventories;
• Ensures that all customers are satisfied;
• Strives to represent the business in the best possible light at all times;
• Responsible for processing till data and other statistical information as per the agreed procedure;
• Holds briefings with staff and gives instructions;
• Responsible for team building;
• Reports to the General Manager;
• Liaises with external service providers (courier services, suppliers, etc.)
• Has close communication with the kitchen/chef to optimize sales;
• Serves as a role model for staff;
• Must accurately write down the rights and obligations of each employee (by position) and make a checklist for verification;
• Controls discipline in the hall.

Compensation:

• 3000-4000 GEL per month (depending on experience)

Working hours:

• Full                                                                

To apply for the position you must meet the following requirements:

• Experience in the position of Service Manager for 5-7 years;
• Experience in negotiating and successfully resolving conflict situations; 
• Experience in working in an Asian restaurant is desirable;
• Knowledge/experience of HACCP standards;
• Strong leadership skills;
• Knowledge of English is mandatory, other languages ​​are desirable;
• Have good communication and teamwork skills;
• Be organized, motivated, punctual, with a high sense of responsibility.

Interested candidates should submit an application.

The application must include a photoof the applicant