StandartCustomer Technical Support
13 November - 13 December
Details
Address
თბილისი
₾
Salary
Not specified
Employment type
Not specified
Working type
Not specified
Working hours
Not specified
Vacancy description
Customer Technical Support - International Telecom Company Easterra
Role Summary: Provide technical assistance to customers, resolving issues related to telecom services, network and connectivity. This role requires excellent troubleshooting skills, effective communication, and the ability to explain technical information clearly.
Responsibilities:
- Address customer inquiries and technical issues
- Escalate unresolved issues to senior technical teams
- Document interactions and solutions for future reference
Requirements:
- Strong technical aptitude, customer service experience
- Familiarity with telecom systems, proficiency in problem-solving
- Excellent communication skills and patience in customer interactions
- Proficiency in English (C1)
- CCNA certification is preferred
Skills:
- Team player
- Ability to explain technical information clearly, patience, adaptability
- Time management and attention to detail
If you meet the qualifications and are eager to join a dynamic team, please send your CV.
We look forward to welcoming motivated professionals to our team!
13 November - 13 December