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Vacancy description

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ROOMS is an internationally acclaimed Georgian hospitality brand, known worldwide for its innovative and design-led portfolio catering to diverse traveler segments. ROOMS brand combines contemporary and traditional Georgian aesthetics, constantly evolving to offer its guests exceptional, personalized service and environment.

ROOMS KOKHTA announces a vacancy for the position of Receptionist

Key Responsibilities:

Review the arrival list and special requests of the guests each morning;
Check the information left in the system at the beginning of each shift;
Organize the housekeeping schedule;
Greet the guests warmly.
Handle the check-in procedure following all the rules;
Enter the guest information and additional data into the system;
Ensure the confidentiality of the guest information;
Ensure timely closure of guest accounts;
Produce departure list reports so that no guest leaves the hotel without settling the account;
In case of a guest complaint, find ways to resolve it and check the status of the problem resolution at the earliest;
Provide information to the guests, about the city attractions;
Ensure the smooth arrival and departure of the guests, within and outside the hotel.

Required Skills:

Excellent knowledge of Georgian and English languages;
Good communication skills;
Sense of responsibility;
Ability to work in a team;
Detail-oriented.

We offer:

An environment where you have the opportunity to work with like-minded professionals and constantly develop;
Accommodation;
Insurance;
Meals;
Special prices for employees at the company's facilities;
A diverse, inclusive, and safe work environment.

Interested candidates are requested to send their CV.

The company shares the UN ideals regarding human rights, labor rights, and anti-corruption and environmental responsibility. We condemn any form of discrimination both at the stage of vacancy announcement and selection, as well as within the framework of labor relations.

By submitting data for the indicated vacancy, you confirm that you agree that "Acharagroup" will collect, process, and store the submitted information (CV) in accordance with international data protection standards and the current legislation of Georgia for a period of 3 (three) years for the purpose of carrying out the procedures necessary for your employment.

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Vacancy description