ROOMS is an internationally recognized Georgian brand in the hospitality industry, known worldwide for its innovative and design-oriented portfolio tailored to different traveler segments. The ROOMS brand combines contemporary and traditional Georgian aesthetics, constantly evolving to offer its guests an exceptional and personalized service and environment.
ROOMS KAZBEGI announces a vacancy for the position of Pool receptionist
Key Responsibilities:
- Greet and serve all guests of the wellness center with a smile and a friendly manner, answer phone calls, and maintain cleanliness both around the pool and the adjacent territory of the wellness center reception area;
- Enter all necessary data into the program;
- Have exhaustive information about all services offered by the wellness center and consult the center's guests as needed to improve sales;
- Handle cash transactions and verify credit card transactions with goodwill and vigilance. (Cash must be received based on the cash register receipt. It is not allowed to receive the amount without a receipt);
- Try to resolve and defuse any problems of the wellness center guests in a calm and balanced manner;
- Do not ignore any dissatisfaction expressed by the guest and provide information on all important issues to the department supervisor for timely response;
- Be patient, positive, and communicative;
- Take care of the inventory and equipment in the wellness center area;
- Always have all the necessary inventory and documentation for work at the reception;
- Control the issuance and return of the gym and changing room keys and make an inventory of the keys at the end of each day;
- Be responsible for the storage and issuance of all keys to the doors in the wellness center area;
- Constantly communicate with other employees of the wellness center and enter all the news and important information in the work log;
- Be flexible in multitasking;
- Perform other duties related to this position as needed.
- Carry out the massage booking procedure in accordance with the standards.
Required Skills:
- Proficient knowledge of Georgian and English;
- Good communication skills;
- Sense of responsibility;
- Ability to work in a team;
- Detail-oriented.
We offer you:
- An environment where you have the opportunity to work with professionals and constantly develop;
- Accommodation;
- Insurance;
- Food;
- Special prices for employees at the company's facilities;
- Diverse, inclusive, and safe working environment.
Interested candidates are requested to send their CVs.
The company shares the UN ideals of human rights, labor rights, and anti-corruption or environmental responsibility. We condemn any form of discrimination both at the stage of publishing a vacancy announcement and selection, as well as within the framework of labor relations.
By submitting data for this vacancy, you confirm that you agree that "Ajara Group" will collect, process, and store the submitted information (CV) in accordance with international data protection standards and the current legislation of Georgia for a period of 3 (three) years for the purpose of conducting the necessary procedures for your employment.