About Company

As the first hotel in the region to become a member of The Leading Hotels of the World, the Telegraph Hotel sets a new standard in hospitality with unparalleled experiences in world-class accommodations, exquisite dining, and impeccable services. Our 239 luxurious rooms offer stunning city views, complemented by culinary delights across seven diverse restaurants, a jazz club, state-of-the-art conference facilities, and sustainable, eco-friendly practices—all crafted to provide an exceptional guest experience.

The Telegraph building has always been more than just a communication hub, it was a beacon of innovation, where the city’s news and stories unfolded, quickening the pulse of Tbilisi. Today, the hotel emerges as a new center of gravity for the city, capturing its soul and offering a unique brand experience to both locals and international travelers.

We invite passionate individuals to join our team and be part of creating unforgettable memories for our guests.

Job Advertisement: Front Office Receptionist

Are you a friendly and personable individual with a passion for hospitality? We're seeking a dynamic Front Office Receptionist to join our iconic hotel.

Duties & Responsibilities

• Greet and welcome guests in a warm and professional manner. 

• Handle guest check-in and check-out procedures efficiently. 

• Answer guest inquiries regarding hotel services, local attractions, and other relevant information. 

• Process reservations and manage room assignments. 

• Handle guest complaints and resolve issues promptly and effectively. 

• Manage front desk operations, including cash handling and daily reports. 

• Maintain a clean and organized front desk area. 

• Assist with special requests, such as wake-up calls, luggage storage, and transportation arrangements. 

• Contribute to a positive and welcoming atmosphere for all guests. 

What We Offer

• A rewarding salary package and benefits (insurance, group discounts, meal, uniforms and dry cleaning).

• Opportunities for professional development and advancement.

• A stimulating workplace with a focus on creativity and innovation.

Qualifications and Experience

• Previous experience in a hotel front desk or hospitality role preferred. 

• Excellent communication and interpersonal skills. 

• Strong customer service orientation with a focus on guest satisfaction. 

• Ability to work flexible hours, including weekends and holidays. 

• Proficient in computer skills, including property management systems. 

• Knowledge of English Language. 

You Are

• A friendly and approachable individual with a positive attitude. 

• A team player with a strong work ethic. 

• A problem-solver with a can-do attitude. 

• Committed to providing exceptional guest service. 

How to Apply

If you believe you possess the skills and passion to excel in this role, please submit your CV

Workplace

Tbilisi, Shota Rustaveli Ave. 31/13

Application Deadline

January 30th, 2025

Be informed that Silk Road Business Center LLC processes the personal data of the candidate for the purpose of conducting the procedures necessary for employment and determining the candidate's suitability for the vacancy, in accordance with the requirements of the Law of Georgia "On Personal Data Protection". Personal data about the candidate may also be processed for the purpose of determining the candidate's suitability for a future vacancy. Personal data about the candidate is stored for a period of no more than 1 (one) year.

Please note that by submitting personal data for the specified vacancy, you confirm that you have read this notice and agree that Silk Road Business Center LLC may collect, process and store the personal data submitted for the purpose of conducting the procedures necessary for employment and determining the candidate's suitability, including for a future vacancy.

If you do not want further processing of the data, want to change or delete the data, please contact us.