Hotel ,,Rooms Tbilisi’ announces a vacancy for the position of Receptionist .
Workplace: Tbilisi, Kostava N14
Working schedule: Full
Main responsibilities:
- Check the list of guests and their requests every morning;
- Check the information left in the program at the beginning of each shift;
- Arrange the list of room cleaning times;
- Meet the guest kindly. Carry out the registration procedure in compliance with all the rules;
- Enter the existing and additional information about the guest into the program;
- Ensure the confidentiality of information about the guest;
- Ensure timely closing of accounts by guests;
- Generate invoices for the list of departures;
- In case of receiving a complaint from the guest, find ways to resolve it and check the status of the problem resolution as soon as possible;
- Provide information to guests about the city's attractions;
- Ensure the guest's arrival and departure, in and out of the hotel;
Required skills:
- Knowledge of Georgian, English
- Communication skills;
- Sense of responsibility;
- Ability to work in a team;
- Detail-oriented.