Mplus Group was founded in 2007 as a pioneer contact center provider in the Adriatic region and became the largest independent business process technology outsourcing (BPTO) company in Southeast Europe with a deep knowledge of the industry. Mplus Group supports over 300 renowned regional and global customers from 62 locations today by successfully integrating dynamic industries of contact center, information technology and employment services into a cohesive service portfolio ready to tackle global challenges in the field of customer experience optimization. Mplus brings scalability and flexibility to its partners with a sharp focus on providing an efficient, high-quality service at a competitive cost and a secure IT infrastructure with state-of-the-art technology.