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ქოლ-ცენტრის ოპერატორი

07 October - 16 October
Details
Address
Ajaria
Salary
Not specified
Employment type
Not specified
Working type
Not specified
Working hours
Not specified

Vacancy description

The company "CityCom" announces a vacancy for the position of Call-center operator in Batumi.

The company will provide you with all the necessary training and trainings for full-scale involvement in the work process.

Main responsibilities:

  • Receiving/processing incoming calls and providing customer service in compliance with standards;
  • Appropriate response in case of contacting the user for a reason of dissatisfaction, acting in accordance with the user complaint management policy and/or providing assistance within the competence;
  • Identification of technical failures, timely response and informing the relevant departments/persons.
  • Implementation of outgoing call, if necessary.
Qualification requirements:

  • Priority will be given to experience in a call center or/and in the service sector;
  • Refined communication and speech skills;
  • Knowledge of English or/and Russian.
Main skills and habits:

  • Ability to plan and organize work;
  • Focus on service quality and customer orientation;
  • Attention to detail;
  • Communication skills;
  • Teamwork;
Interested candidates, please send your resume.

To view the vacancy in detail and submit an application, follow the link: https://wrk.ge/fX75Cb2OYA
07 October - 16 October