The Schedule Coordinator is responsible for creating, managing, and adjusting staff schedules to ensure smooth daily operations. This role involves coordinating with team members, Mentors, Floor Management Department, Service Management, Academy and other relevant departments as needed, filling scheduling gaps, and maintaining adherence to company procedures and policies. The ideal candidate will be detail-oriented, proactive, and able to adapt to dynamic operational needs.

Key Responsibilities:

• Schedule Planning & Management
• Create and share monthly schedules.
• Manage current shift rotations, including adjustments and communication with mentors.
• Develop and implement upcoming shift rotations.
• Fill gaps in upcoming and future shifts to ensure full coverage.
• Coordination & Requests
• Manage GA/SWAP email requests from FSE.
• Oversee and maintain the waiting list for scheduling.
• Implement team assignment changes in the schedule as required.
• Manage vacation requests, ensuring absences are properly reflected in the schedule.
• Provide coordination of taxi services for employees when necessary.
• Workshops, Exams & Reporting
• Oversee workshop assignments and scheduling.
• Manage live exam schedules, including alterations to rotations.
• Maintain and update shift report files accurately.
• Compliance & Procedures
• Ensure adherence to internal procedures and company policies.
• Support operational efficiency through proactive communication and coordination.
• Train/Mentor new team members when joined.
• Other duties as required by the company
  The employee may be required to perform other related duties within the scope of their role as reasonably assigned by management.

Benefits:

• Health insurance;
• Referral program;
• Corporate discount card;
• Fitpass;
• Snacks & fruits in the office
• Unlimited access to Udemy learning.

If you appreciate dynamic development and enjoy collaborating with enthusiastic and capable individuals, you'll find fulfilment in your career with us!

Send your resume.